Windows will now automatically find and install the driver for you. Once uninstalled, In the Device Manager window, right click on Universal Serial Bus controllers and then click on Scan for hardware changes. Now right click on Apple Mobile Device USB Driver and click on Uninstall. If asked, select “Delete the driver software for this device”. Connect your iOS device to your computer and wait for like a minute. But if it is listed and has a “!” or “?” on it, you need to reinstall the driver. If it is not listed, you need to reinstall iTunes and then connect your iOS device to your PC and wait for Windows to automatically install the driver. Expand Universal Serial Bus controllers entry and see if Apple Mobile Device USB Driver is listed. Reboot your computer.Ĭheck Apple Mobile Device USB Driver: Type devmgmt.msc in Run (WinKey+R) and hit enter. Locate Apple Mobile Device or Apple Mobile Device Service and then right click > Properties. Restart Apple Mobile Device Service: Type services.msc in Run (WinKey+R) and hit enter. If it is not installed, you need to reinstall iTunes. When you connect your iPhone, iPad or iPod touch to your computer and see ‘Trust This Computer?’ prompt on the device, make sure you tap on ‘Trust’ as shown in the screenshot below.Īpple Mobile Device Support, Service and USB Driver:Ĭheck to see if Apple Mobile Device Support is installed from Control Panel > Uninstall a program. Navigate to Settings (WinKey+I) > Update & security > Windows Update and make sure your computer is up to date with all Windows updates installed. If you’re having issues installing it, follow our guide here on how to install iTunes on Windows 10 the right way: iTunes Won’t Install On Windows 10? Here’s How To Fix It. Make sure you have this latest version installed. 
Install / Reinstall latest version of iTunes:Īs of this writing, version 12.2.1.16 is the latest version.
If you haven’t already, try to connect your iOS device on a different USB port to see if this fixes the problem. Try a different USB port on your computer: First and foremost, reboot both your iOS device and your computer and then connect to see if this solves the problem.
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